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customer-service-automation-and-workflows

8 min read

Understanding Customer Service Workflows & Automation

Differentiating Premium Products and Services can be achieved with five key strategies, and in this article, we explore Differentiation enabled by outstanding after-sales Customer Experience powered by digital solutions which leverage Automation and...

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sales and marketing alignment

6 min read

Aligning ABM with Account Based Sales for higher success rates

Companies with “tightly aligned” sales and marketing departments reach 24% faster revenue growth! Yet sales and marketing teams don't always work...

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eCommerce Marketing Plan

6 min read

eCommerce Marketing Plan

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b2b_webshop

6 min read

Why your B2B company needs a webshop

"Online" has become the new normal, fundamentally transforming how we buy and sell. Unsurprisingly, eCommerce is growing so quickly in the B2B sector...

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Is Mailchimp HIPAA compliant

9 min read

Is Mailchimp HIPAA Compliant or not?

Understanding whether Mailchimp is HIPAA compliant is crucial for businesses handling sensitive healthcare information, including UK and European...

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Chief Revenue Officer CRO

11 min read

Chief Revenue Officer - is hiring a CRO right for your business?

Growing a company is an extremely challenging task with McKinsey citing that only 10 percent of S&P 500 companies have managed to grow beyond GDP...

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B2B eCommerce Agency

8 min read

Why use a B2B eCommerce Agency?

Nearly 90% of B2B buyers use digital channels as their primary method of identifying and evaluating new suppliers, highlighting the growing reliance...

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inventory_management

6 min read

Conquer global trade with an optimal B2B Inventory Management strategy

The rapid advancement of e-commerce and the internet has revolutionised how businesses connect and cooperate with customers worldwide. This...

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HubSpot Service Hub

6 min read

What is HubSpot's new Service Hub 2.0?

HubSpot Service Hub brings new AI and automation features to CS teams

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customer experience

9 min read

Using Technology to deliver unforgettable customer experiences

Why Technology is the secret sauce in customer experience The role of technology in modern customer expectations Top Technologies revolutionising...

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