--- title: Big Business Agency Blog | Technology description: Technology | Articles on B2B Sales & Big Deals, Differentiating with Outstanding CX, Automation & Workflows, eCommerce & Customer Portals and Ad Services image: https://bigbusinessagency.com/hubfs/ecommerce%20portal.webp --- [Skip to the main content](https://bigbusinessagency.com/insights/tag/technology#main-content) [![BBA logo](https://bigbusinessagency.com/hubfs/BBA%20logo%20-1.svg "BBA logo")](https://bigbusinessagency.com) [![BBA-logo-dark-orange-white](https://bigbusinessagency.com/hs-fs/hubfs/BBA-logo-dark-orange-white.webp?width=175&height=134&name=BBA-logo-dark-orange-white.webp "BBA-logo-dark-orange-white")](https://bigbusinessagency.com) - [Home](https://bigbusinessagency.com) - Get more leads - [Google Ads & Pay Per Click](https://bigbusinessagency.com/services/google-ads) - [Ad Intent Data](https://bigbusinessagency.com/ad-intent-data) - [Managed Growth Plans](https://bigbusinessagency.com/services/b2b-lead-generation) - [Contact us](https://bigbusinessagency.com/contact-us) Search [Get In Touch](https://bigbusinessagency.com/contact-us) Toggle Menu Search Toggle Menu [Get In Touch](https://bigbusinessagency.com/contact-us) - [Home](https://bigbusinessagency.com) - Get more leads - [Google Ads & Pay Per Click](https://bigbusinessagency.com/services/google-ads) - [Ad Intent Data](https://bigbusinessagency.com/ad-intent-data) - [Managed Growth Plans](https://bigbusinessagency.com/services/b2b-lead-generation) - [Contact us](https://bigbusinessagency.com/contact-us) [Instagram](https://www.instagram.com/thebigbusinessagency/) [Linkedin](https://uk.linkedin.com/company/big-business-agency) - CPQ - B2B eCommerce - Customer Portal - Quote to Cash - Field Service Management **B2B Sales Consulting** - Big Deal Pursuits, Execution and Performance - Sales Strategy Consulting - Sales Process Consulting **Technology Implementation** - CPQ Implementation - Quote to Cash Implementation - HubSpot Integration - Proof Of Value - HubSpot Onboarding - HubSpot Implementation - Service Hub Implementation **Advertising Services** - [Ad Intent Data](https://bigbusinessagency.com/ad-intent-data) - [LinkedIn Ads](https://bigbusinessagency.com/services/linkedin-ads) - [Google Ads](https://bigbusinessagency.com/services/google-ads) - [B2B Multi Channel Campaigns](https://bigbusinessagency.com/services/b2b-lead-generation) - LinkedIn Automation for Social Selling Campaigns (ads optional) **HubSpot Software** - Service Hub for Help Desk - Content Hub for Marketers - Sales Hub for Sales Teams - [Case Studies](https://bigbusinessagency.com/case-studies/customer-service-workflows-and-automation) **More Amazing Software** - Mobileforce CPQ - CommercePro - Commercient - Expandi # BBA Insights ## Most Recent Articles Filter by Tag Show All Advertising Customer Portal Customer Service Implementation Lead Generation Manufacturing Marketing Professional Services Sales growth Scale & Grow Technology eCommerce ### Sign Up Today ### Technology [![salesforce-cpq-alternatives](https://bigbusinessagency.com/hs-fs/hubfs/salesforce-cpq-alternatives.webp?width=1080&height=1080&name=salesforce-cpq-alternatives.webp)](https://bigbusinessagency.com/insights/salesforce-cpq-alternatives) 8 min read #### [Best Salesforce CPQ Alternatives in 2025](https://bigbusinessagency.com/insights/salesforce-cpq-alternatives) ![Picture of Peter](https://app.hubspot.com/settings/avatar/1813754dd5e08fbe2141e42786d34f34) [Peter](https://bigbusinessagency.com/insights/author/peter-russell-smith): May 19, 2025 4:19:57 PM Is Salesforce CPQ disappearing? If you’re a business still relying on it - or thinking about starting - you might want to hit pause. Salesforce is... [Technology](https://bigbusinessagency.com/insights/tag/technology) [Scale & Grow](https://bigbusinessagency.com/insights/tag/scale-grow) [Read More](https://bigbusinessagency.com/insights/salesforce-cpq-alternatives) [![customer-service-automation](https://bigbusinessagency.com/hs-fs/hubfs/customer-service-automation-1.webp?width=1600&height=900&name=customer-service-automation-1.webp)](https://bigbusinessagency.com/insights/customer-service-automation-for-b2b-companies) 13 min read #### [Customer Service Automation](https://bigbusinessagency.com/insights/customer-service-automation-for-b2b-companies) ![Picture of Peter](https://app.hubspot.com/settings/avatar/1813754dd5e08fbe2141e42786d34f34) [Peter](https://bigbusinessagency.com/insights/author/peter-russell-smith): Apr 21, 2025 11:43:09 AM Automate to Elevate! As customer expectations evolve, B2B companies adapt their customer service strategies to remain competitive. In fact, 62% of... [Technology](https://bigbusinessagency.com/insights/tag/technology) [Customer Service](https://bigbusinessagency.com/insights/tag/customer-service) [Read More](https://bigbusinessagency.com/insights/customer-service-automation-for-b2b-companies) [![hubspot-customer-relationship-management-explained](https://bigbusinessagency.com/hs-fs/hubfs/HubSpot-Logo-PNG_005.png?width=1000&height=563&name=HubSpot-Logo-PNG_005.png)](https://bigbusinessagency.com/insights/ultimate-guide-to-hubspot-customer-relationship-management) 16 min read #### [HubSpot Customer Relationship Management Guide](https://bigbusinessagency.com/insights/ultimate-guide-to-hubspot-customer-relationship-management) ![Picture of Johanne](https://bigbusinessagency.com/hs-fs/hubfs/Johanne%20Headshot%202.png?width=30&name=Johanne%20Headshot%202.png) [Johanne](https://bigbusinessagency.com/insights/author/johanne): Apr 15, 2025 10:04:01 AM What is HubSpot Customer Relationship Management? HubSpot Smart CRM is a platform that helps businesses manage sales, marketing and customer service... [Technology](https://bigbusinessagency.com/insights/tag/technology) [Scale & Grow](https://bigbusinessagency.com/insights/tag/scale-grow) [Read More](https://bigbusinessagency.com/insights/ultimate-guide-to-hubspot-customer-relationship-management) [![business-process-management](https://bigbusinessagency.com/hs-fs/hubfs/business-process-management-bba.webp?width=1200&height=628&name=business-process-management-bba.webp)](https://bigbusinessagency.com/insights/what-is-business-process-management) 8 min read #### [Business Process Management, Unlocking Efficiency and Innovation](https://bigbusinessagency.com/insights/what-is-business-process-management) ![Picture of Peter](https://app.hubspot.com/settings/avatar/1813754dd5e08fbe2141e42786d34f34) [Peter](https://bigbusinessagency.com/insights/author/peter-russell-smith): Mar 11, 2025 12:11:24 PM According to a McKinsey study, companies that embrace Business Process Management (BPM) see a 20-30% increase in efficiency\[Source: McKinsey\] [Technology](https://bigbusinessagency.com/insights/tag/technology) [Manufacturing](https://bigbusinessagency.com/insights/tag/manufacturing) [Read More](https://bigbusinessagency.com/insights/what-is-business-process-management) [![customer-service-automation-and-workflows](https://bigbusinessagency.com/hs-fs/hubfs/Customer_service_automation_and_workflows.webp?width=1080&height=1080&name=Customer_service_automation_and_workflows.webp)](https://bigbusinessagency.com/insights/customer-service-automation-and-workflows) 8 min read #### [Understanding Customer Service Workflows & Automation](https://bigbusinessagency.com/insights/customer-service-automation-and-workflows) ![Picture of Johanne](https://bigbusinessagency.com/hs-fs/hubfs/Johanne%20Headshot%202.png?width=30&name=Johanne%20Headshot%202.png) [Johanne](https://bigbusinessagency.com/insights/author/johanne): Feb 8, 2025 3:41:31 PM Differentiating Premium Products and Services can be achieved with five key strategies, and in this article, we explore Differentiation enabled by... [Technology](https://bigbusinessagency.com/insights/tag/technology) [eCommerce](https://bigbusinessagency.com/insights/tag/ecommerce) [Customer Service](https://bigbusinessagency.com/insights/tag/customer-service) [Read More](https://bigbusinessagency.com/insights/customer-service-automation-and-workflows) [![Is Mailchimp HIPAA compliant](https://bigbusinessagency.com/hs-fs/hubfs/Is_Mailchimp_HIPPA_compliant.webp?width=1080&height=1080&name=Is_Mailchimp_HIPPA_compliant.webp)](https://bigbusinessagency.com/insights/is-mailchimp-hipaa-compliant) 9 min read #### [Is Mailchimp HIPAA Compliant or not?](https://bigbusinessagency.com/insights/is-mailchimp-hipaa-compliant) ![Picture of Johanne](https://bigbusinessagency.com/hs-fs/hubfs/Johanne%20Headshot%202.png?width=30&name=Johanne%20Headshot%202.png) [Johanne](https://bigbusinessagency.com/insights/author/johanne): Dec 16, 2024 4:02:17 PM Understanding whether Mailchimp is HIPAA compliant is crucial for businesses handling sensitive healthcare information, including UK and European... [Marketing](https://bigbusinessagency.com/insights/tag/marketing) [Technology](https://bigbusinessagency.com/insights/tag/technology) [Read More](https://bigbusinessagency.com/insights/is-mailchimp-hipaa-compliant) [![HubSpot Service Hub ](https://bigbusinessagency.com/hs-fs/hubfs/Product_Logo_Lockups_RGB_Logo_Centered_Service_Hub.webp?width=1920&height=1120&name=Product_Logo_Lockups_RGB_Logo_Centered_Service_Hub.webp)](https://bigbusinessagency.com/insights/what-is-the-new-hubspot-service-hub-2.0) 6 min read #### [What is HubSpot's new Service Hub 2.0?](https://bigbusinessagency.com/insights/what-is-the-new-hubspot-service-hub-2.0) ![Picture of Johanne](https://bigbusinessagency.com/hs-fs/hubfs/Johanne%20Headshot%202.png?width=30&name=Johanne%20Headshot%202.png) [Johanne](https://bigbusinessagency.com/insights/author/johanne): Dec 4, 2024 12:09:11 PM HubSpot Service Hub brings new AI and automation features to CS teams [Technology](https://bigbusinessagency.com/insights/tag/technology) [Customer Service](https://bigbusinessagency.com/insights/tag/customer-service) [Read More](https://bigbusinessagency.com/insights/what-is-the-new-hubspot-service-hub-2.0) [![B2B eCommerce Platform](https://bigbusinessagency.com/hs-fs/hubfs/B2B%20eCommerce%20Platform.webp?width=1080&height=1080&name=B2B%20eCommerce%20Platform.webp)](https://bigbusinessagency.com/insights/b2b-ecommerce-platforms-is-your-solution-holding-you-back) 4 min read #### [B2B eCommerce Platforms - Is your current solution the right one?](https://bigbusinessagency.com/insights/b2b-ecommerce-platforms-is-your-solution-holding-you-back) ![Picture of Peter](https://app.hubspot.com/settings/avatar/1813754dd5e08fbe2141e42786d34f34) [Peter](https://bigbusinessagency.com/insights/author/peter-russell-smith): Nov 1, 2024 5:51:48 PM Reduced Competitive Edge Cash Flow Challenges Vulnerability to Security Breaches Missed Opportunities for Personalisation Operational Inefficiences... [Technology](https://bigbusinessagency.com/insights/tag/technology) [Customer Portal](https://bigbusinessagency.com/insights/tag/customer-portal) [eCommerce](https://bigbusinessagency.com/insights/tag/ecommerce) [Read More](https://bigbusinessagency.com/insights/b2b-ecommerce-platforms-is-your-solution-holding-you-back) [![internal barriers to growth](https://bigbusinessagency.com/hs-fs/hubfs/barriers%20to%20growth.webp?width=1080&height=1080&name=barriers%20to%20growth.webp)](https://bigbusinessagency.com/insights/what-are-the-top-internal-barriers-to-growth) 13 min read #### [What are the top internal barriers to growth for most B2B companies?](https://bigbusinessagency.com/insights/what-are-the-top-internal-barriers-to-growth) ![Picture of Peter](https://app.hubspot.com/settings/avatar/1813754dd5e08fbe2141e42786d34f34) [Peter](https://bigbusinessagency.com/insights/author/peter-russell-smith): Oct 24, 2024 11:02:43 AM All businesses experience growth plateaus. They reach a certain size and struggle to grow either their revenue or their margin or both, and it's... [Technology](https://bigbusinessagency.com/insights/tag/technology) [Scale & Grow](https://bigbusinessagency.com/insights/tag/scale-grow) [Customer Portal](https://bigbusinessagency.com/insights/tag/customer-portal) [Customer Service](https://bigbusinessagency.com/insights/tag/customer-service) [Read More](https://bigbusinessagency.com/insights/what-are-the-top-internal-barriers-to-growth) [![B2B Commerce](https://bigbusinessagency.com/hs-fs/hubfs/B2B%20commerce.webp?width=940&height=788&name=B2B%20commerce.webp)](https://bigbusinessagency.com/insights/b2b-commerce) 12 min read #### [What is B2B commerce all about?](https://bigbusinessagency.com/insights/b2b-commerce) ![Picture of Johanne](https://bigbusinessagency.com/hs-fs/hubfs/Johanne%20Headshot%202.png?width=30&name=Johanne%20Headshot%202.png) [Johanne](https://bigbusinessagency.com/insights/author/johanne): Oct 18, 2024 9:15:00 AM [Technology](https://bigbusinessagency.com/insights/tag/technology) [eCommerce](https://bigbusinessagency.com/insights/tag/ecommerce) [Read More](https://bigbusinessagency.com/insights/b2b-commerce) [1](https://bigbusinessagency.com/insights/tag/technology/page/1) [2](https://bigbusinessagency.com/insights/tag/technology/page/2) [3](https://bigbusinessagency.com/insights/tag/technology/page/3) [4](https://bigbusinessagency.com/insights/tag/technology/page/4) [Next](https://bigbusinessagency.com/insights/tag/technology/page/2) [![POV Video image](https://bigbusinessagency.com/hs-fs/hubfs/POV%20Video%20image.webp?width=1543&height=850&name=POV%20Video%20image.webp)](https://bigbusinessagency.com/insights/tag/technology#modal_1_widget_1741285400903) POV Explainer [![big-business-agency-team-1](https://bigbusinessagency.com/hs-fs/hubfs/big-business-agency-team-1.webp?width=1280&height=720&name=big-business-agency-team-1.webp)](https://bigbusinessagency.com/insights/tag/technology#modal_2_widget_1741285400903) Top Automation FAQs [![big-business-agency-team-q2c](https://bigbusinessagency.com/hs-fs/hubfs/big-business-agency-team-q2c.jpg?width=1280&height=720&name=big-business-agency-team-q2c.jpg)](https://bigbusinessagency.com/insights/tag/technology#modal_3_widget_1741285400903) Quote to Cash Automation  ## Big Business Agency Key Services ![big-business-agency-2](https://bigbusinessagency.com/hubfs/big-business-agency-2.webp) ### B2B Sales ### Consulting   read more ![big-business-agency-1](https://bigbusinessagency.com/hs-fs/hubfs/big-business-agency-1.webp?width=1080&height=1080&name=big-business-agency-1.webp) ### Technology ### Implementation read more ![google-ads](https://bigbusinessagency.com/hubfs/google-ads.webp) ### Advertising ### Services [read more](https://bigbusinessagency.com/services/google-ads) [![BBA logo](https://bigbusinessagency.com/hubfs/BBA%20logo.svg)](https://bigbusinessagency.com)       - 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