Meet the team | Sales, Change Management & HubSpot Experts

We are award winning business leaders experienced in applying technology to automate complex businesses.

We specialise in architecting, implementing and managing digital solutions to increase revenue and improve margins.

Our clients are the TIC, Precision Manufacturing, Professional Services and Technology industry leaders.

Win Bigger. Work Smarter. Grow Faster.

You’re not just trying to automate, you’re trying to dominate. At Big Business Agency, we help ambitious businesses land major deals, deliver world-class customer experiences, and scale operations with less friction and more precision.

We’re not here to tweak your workflow. We’re here to transform how you quote, sell, and serve with smarter systems powered by HubSpot.

Why Growth-Focused Companies Choose Us

Smarter Automation That Delivers Results

Manual processes kill momentum. We streamline everything from complex CPQ to quote-to-invoice flows and field service coordination — so your teams can focus on selling and serving, not managing spreadsheets.

Customer Service That Actually Builds Loyalty

Most support systems are reactive. We build proactive ones. With AI-driven chatbots, intelligent ticketing, and integrated CRM tools, we turn support into a loyalty engine.

Sales Enablement That Wins High-Stakes Deals

You don’t win big deals with guesswork. We arm your sales team with data-rich insights, HubSpot automation, and tailored strategies that close enterprise-level contracts with confidence.

What Makes Us Different?

As a sales-focused, certified HubSpot solutions partner, we specialise in blending CPQ automation, eCommerce, and CRM into a unified growth engine — designed around your goals, not generic features.

Let’s Build Your Competitive Advantage

If you're ready to scale smarter, serve better, and win more, we’re ready to help.

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How We Help You Scale, Sell, and Serve Better

At Big Business Agency, we don’t just implement tools — we build momentum. Every solution we design is laser-focused on unlocking growth, removing friction, and giving you a competitive edge.

HubSpot CRM, Built Around You

We don’t force-fit templates. We enhance HubSpot with CPQ, eCommerce and automation around your exact business goals so your team adopts it fast, uses it fully, and gets ROI from day one.

Sales Enablement That Closes Bigger, Faster

We turn your sales engine into a high-performance machine. With predictive insights, hyper-personalised automation, and smart workflows, your team spends less time guessing and more time winning.

AI That Puts Customer Success on Autopilot

Today’s customers expect more. We help you deliver with our AI-powered Big Deal GPT which supports reps to sell in real time.

End-to-End Process Optimisation

Growth stalls when systems don’t talk. We break down silos, eliminate bottlenecks, and digitally transform your operations so your business runs smoother, faster, and smarter.

Ready to Scale Without Chaos?

If you're looking to automate smarter, sell more confidently, or elevate your customer experience, let’s start a conversation.
Big Business Agency is your partner in purposeful, high-impact growth.

Customer Service

We leveraged BBA's TIC and Engineering expertise to help us with expanding our Service portfolio. Their industry insights and guidance were invaluable. I would not hesitate to recommend Big Business Agency.

Paul Shrieve

CEO of North Sea Offshore Operations, Marine and Offshore | Bureau Veritas

We engaged BBA in early 2022 in order to help us prepare for investment. BBA led us through a series of intensive workshops, the output of which was a clear idea of our areas of investment and growth over the coming years and understanding of an effective format for specifying and pitching specific opportunities. BBA's SUPERPOWER is their ability to distill complexity into simple propositions. Their wealth of business expertise is invaluable and their specific and direct advice and guidance is a breath of fresh air when compared to other consultants. The frameworks introduced to us by BBA were so useful that we found ourselves immediately utilising them within the business. What emerges is clarity and focus and the key steps we need to take as a business on our journey to investment.

Dave Tucker

Founder & CEO | Glean

We engaged Big Business Agency to refine our Go-To-Market Strategy and we couldn’t be more pleased with the results. As part of the process, we clarified our target market segments, identified our ideal prospects and armed our sales and marketing teams with refreshed value propositions. Our sales growth has accelerated, and our bid-to-win ratio is much higher. I have no hesitation recommending Big Business Agency.

Mike Glover

Founder & Chairman | Taxually

At Texthelp, innovation using technology to make a real difference in people's lives is what we do. The Big Business Agency folks took the time to understand our customers and our offerings and tailored a program to improve our sales performance. The results have been great! It's been a pleasure working with The Big Business Agency. I suspect you will be hearing from us on another engagement soon!

Jack Dolan

President | Texthelp

We've had multiple successful engagements with BBA. They helped us explore new target segments and go-to-market opportunities, and in doing so supported us in defining significant initiatives to drive growth for Glean. I particularly appreciated their experience in digital marketing which helped us understand where we needed to build capacity, process and strategies. In addition, the team was always friendly, responsive, and on hand to provide help and advice.

Charles Hague

Head of Marketing | Glean

We continue to grow through referrals and want to underpin this with a disciplined, repeatable approach to our growth strategy. We engaged Big Business Agency to define our Growth BluePrint and are delighted with the results. We know exactly what we need to focus on and how to focus on it. Most importantly, we now have a repeatable framework to monitor our progress as we drive improvements and optimise our opportunities. Anyone who wants to be at their best should be talking to Big Business Agency.

Jeff Watt

Managing Director | Greentarget

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HubSpot Onboarding

HubSpot onboarding is the process of getting started with the HubSpot platform. It involves familiarising yourself with the basic features and functionalities of the platform and understanding how it can benefit your marketing efforts.

During the onboarding process, you will learn about the different tools and modules available in HubSpot, such as the CRM, email marketing, social media management, and analytics. You will also gain insights into integrating HubSpot with your existing systems and processes.

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HubSpot Implementation

Opting for a HubSpot implementation is ideal for teams seeking immediate benefits from HubSpot. While it may involve a higher investment compared to onboarding, the strategic guidance of a HubSpot expert ensures that your team maximises the benefits of HubSpot from the get-go.

In this process, the partner will deeply understand your business and internal systems to create a customised solution design that combines HubSpot best practices with your unique operations.

They will then execute this design, handling tasks like data migration, HubSpot configuration, and integration of essential tools.

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HubSpot Integration

By collaborating closely with you, we can discover the optimal solution for your business. Whether it be a complete HubSpot Integration or a simpler HubSpot Implementation, reach out to us for a hassle-free, no-obligation chat. Let's discuss your requirements and find the perfect fit for your needs.