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Sales Automation Software
built to simplify your sales process and boost your sales success
Get your sales infrastructure right and take full advantage of Automation and AI
The answer to productivity gains is simplifying your processes enabled by a Single Sales Tool to drive all sales activities needed to Prospect, Sell and Close deals.
With Sales Hub you have;
- A unified customer platform that brings all your tasks and activities together in one place
- Accelerated sales cycles to close deals faster
- Better pipeline visibility as your deals progress through the buyer's journey.....
What is HubSpot Sales Hub?
HubSpot Sales Hub is sales automation software designed to bring all your sales tools, data and teams together in one place - whether its prospecting, deal management (aka selling 😉) or analysing and coaching, Sales Hub's got you covered.
HubSpot Sales Hub is like a superhero toolkit for your B2B sales team. It's packed with features and tools that will make their lives easier, streamline their workflows, and empower them to make data-driven decisions.
With Sales Hub, you'll be able to enhance your customer relationships, accelerate your sales success, and seamlessly integrate with the free HubSpot CRM. It's the ultimate solution to unlock your sales potential!
Sales Hub is designed to remove friction by bringing tools and data together on one customer platform. It's a great fit for B2B technology and manufacturing companies, let's discover why.
Start your research here!
Maybe you're thinking of making the switch from Salesforce Sales Cloud to Sales Hub?
Maybe you're thinking about switching from Outreach or Salesloft to Sales Hub? We have a ton of resources for you to help you understand the benefits of HubSpot for sales and marketing teams.
We specialise in Sales Hub onboarding, implementation & integration and as HubSpot users ourselves, we can confidently say that it lives up to all the hype!
If you need more B2B leads or help with your Sales Strategy, we can help with Sales Consulting Services to significantly impact sales outcomes, meet the team and have a chat about how we have helped IT Services and Software companies and Manufacturing business develop and execute their GTM with HubSpot.
Why use Sales Hub?
Elevate your sales process with HubSpot Sales Hub, powerful and easy-to-use sales software that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics and reporting for growing teams that understand the benefits of working in one system and having access to a single source of the truth.
Optimise your sales process with HubSpot sales software. Achieve total visibility with sales analytics and reporting.
Streamline your outreach with sales engagement tools, including calling and meeting scheduler and improve productivity with a dedicated prospecting workspace.
Close more deals faster with configure-price-quote (CPQ) functionality.
HubSpot Sales Hub is built on the HubSpot Customer Platform, where you can bring your customer data, tools, and teams together in one central system of record.
You can connect the tools you use with Sales Hub with over 1400 apps in the HubSpot App Marketplace, APIs, and solutions partners.
Sales Hub is made for growing teams and offers four editions to help those looking to get started or who are growing rapidly. You can get started with Sales Hub Free.
Now that's something to shout about!
Get to know SalesHub
What is HubSpot and why do I need it?
B2B software businesses are keen to drive pipeline and forecast accuracy with tools that integrate easily, are easy to use, improve collaboration and ultimately increase the ability of sales and marketing teams to uncover opportunities sooner.
The obvious answer is a CRM. But with an ever increasing choice, how do you select the right one? Almost everyone has heard about HubSpot Smart CRM in the B2B world.
And the reason for this is because HubSpot is one of the most popular and powerful CRM systems available due to its ease of use, but more importantly its automation and personalisation capabilities.
If you're brand new to HubSpot let's start with the basics - HubSpot provides a full range of marketing, sales, and customer support tools, at its core is a fully free CRM. Companies seeking an integrated tool that maximises the potential of CRM while focusing on sales should consider the HubSpot Sales Hub.
check out our blog: simplifying your tech stack
With Sales Hub you can consolidate your tech stack, move to an all-in-one platform for a single source of the truth and benefit from a significant reduction in costs
Read HubSpot Customer Case Study
Liquidity Services Cuts Costs 50% by Consolidating on HubSpot
A great option as a standalone module, HubSpot Sales Hub allows your sales team to connect with other business functions such as the Marketing Hub, CMS Hub, Commerce Hub and Service Hub ensuring a single view of the customer from a robust customer platform.
To put it simply, HubSpot Sales Hub allows businesses to manage and track leads and pipelines.
IIt helps sales teams to engage with clients in a more efficient and automated way with
- email templates
- lead nurture sequences
- free calling
- meeting scheduler
- a dedicated prospecting space, amongst other features.
HubSpot Sales Hub is a purpose-built tool for sales teams catering to their specific needs. This ensures that the system is both user-friendly and incredibly effective, providing an excellent user experience perfect for Technology firms, Manufacturing and Wholesale companies as well as Professional Services businesses.
How is Sales Hub different from other sales software?
Sales Hub was built from the ground up as part of HubSpot's customer platform, unlike a lot of software that’s been built through one or more acquisitions.
HubSpot is both deeply powerful and uniquely easy to use. Unfortunately, most CRMs and sales focussed software aren't at all user friendly. HubSpot is different.
HubSpot Sales Hub allows your company to start conversations, deepen relationships, manage your pipeline, and help sales teams close more deals.
HubSpot Sales Hub Starter, Sales Hub Professional, or Sales Hub Enterprise? HubSpot Sales Hub is the right choice for companies that plan to scale. You shouldn’t have to outgrow your CRM, HubSpot has got you covered every step of the way.
With the recent HubSpot acquisition of Clearbit, we will see the exciting introduction of enrichment for your contact records.
So what's included in Sales Pro?
Prospecting & Sales Engagement
Deal Management
Reporting & Coaching
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HubSpot Sales Hub offers contemporary sales software with prospecting & sales engagement tools, deal management functionality, reporting & analytics features as well as payments, quote, & CPQ capabilities, and coaching tools.
Enhanced with the ability to seamlessly integrate with more than 1,500 tools in HubSpot’s App Marketplace
Introducing Breeze - making AI really easy for sales teams
The new AI Agent for Sales folk - featuring AI assistants to help with every day tasks like
- LinkedIn CRM Sync
- Smarter Sequences
- Lead Management & Prospecting
- Predictive Deal Scores
- Deal Pipeline Rules
Click here to find out more about Breeze Prospecting Agent
let's take a closer look at Sales Hub .... 🔍
Prospecting and Sales Engagement
Say goodbye to the frustration of switching between multiple tools and trying to piece together information from different systems. It can be a real headache!
Instead, boost your team's speed and productivity with a customised prospecting workspace that provides them with all the necessary data and tools to qualify leads without any distractions.
- Turn your best performing sales emails into templates you can personalise for every prospect, build sequences and schedule when you know prospects are likely to read them. Combined with email tracking, reps have the ability to know precisely when a prospect opens an email and can gauge the follow up more effectively.
- 2023 saw the introduction of HubSpot's AI tools giving users the opportunity to try AI for themselves. With easy-to-use AI tools, content creation is now so much quicker.
- Sales Automation features in HubSpot Sales Hub enable you to streamline your sales processes by automating lead rotation, task creation, and prospect follow-up with sequences. With the help of workflows, you can effortlessly rotate leads, create deals, and automate various tasks, empowering your sales team to work more efficiently and effectively.
- Effortlessly prioritise your sales calls for the day, conveniently make calls directly within your browser, and automatically track all your calls in HubSpot.
- Eliminate the frustration of endless email chains trying to find a suitable meeting time. With HubSpot's innovative meeting scheduler, prospects can effortlessly schedule a meeting with you or multiple team members in your company.
The HubSpot meeting scheduler seamlessly integrates with the apps your team already uses and syncs with your HubSpot Smart CRM. Every time a prospect books a meeting, your database will stay up to date. Say goodbye to the hassle of scheduling and free up time for more critical tasks. - Boost your sales team's performance with the help of playbooks. By incorporating best practices and insights from top performers, your sellers will develop the skills and habits needed to sell better and faster.
And with HubSpot's Smart CRM, you'll have access to valuable usage data and insights that will enable you to improve coaching, make data-driven decisions, and update or create resources as needed. - Gone are the days of manually entering customer information or transferring it from your CRM to another tool. With HubSpot's quotes feature, all the relevant details linked to the deal record, such as contact and product information, are automatically pulled in. This means you can easily send out sales quotes in an instant.
Make Prospecting Calls from Sales Hub
A paid Sales Hub user (Starter, Professional or Enterprise) has access to a free HubSpot provided phone number - this allows you to make outbound calls and receive incoming calls forwarded to your personal device using your existing mobile carrier.
This can be really useful if you want to have two phone numbers on one device.
Calling prospects from inside HubSpot makes it easy to record and auto-log the conversation on the contact record for future reference.
- Spend less time calling, more time connecting
- Automatically make and log calls directly on CRM records
- Allow your whole team to listen to customer conversations
For more information check out our blog; Calling with Sales Hub
Deal Management
With HubSpot Sales Hub pipeline management is easier than ever - Streamline and manage your complete sales cycle seamlessly.
Effortlessly pinpoint obstacles, monitor performance, and focus on the most profitable opportunities through the sales dashboard. Leverage this valuable data to personalise your approach and maximise your revenue potential..
Gain a comprehensive understanding of your entire sales pipeline and effortlessly delve into the specifics with your team.
Monitor the progress of your quarter and thoroughly examine deals to ensure that your team is on the right path to success.
With HubSpot’s forecasting tool, reps and managers can submit a custom forecast for the month or quarter. And with forecast permissions, you have the control you need to ensure forecast submissions are coming from the right source.
Sales managers can easily access the team rollup view, providing them with a comprehensive and high-level forecast breakdown by the team.
From this view, managers can dive deeper into team performance and take the necessary steps to ensure their teams are set up for success.
check out our blog: how to get more than 90% forecast accuracy
Coaching
Keep a close eye on your sales team's progress and performance with the help of easily accessible and accurate data insights. With HubSpot Sales Hub, you can effortlessly track key metrics and gain valuable insights into your team's performance, allowing you to make informed decisions and drive better results.
Whether you want to monitor individual performance or analyse overall team progress, Sales Hub provides you with the necessary tools to stay on top of your sales game.
Stay informed, stay ahead, and watch your sales team excel with the power of data-driven insights.
Conversation Intelligence
Bring the voice of the customer directly into your CRM and provide better coaching for your team with insights from customer calls.
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Gain insights into your team's effectiveness during client conversations
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Empower your sales team with insights rooted in data for transformative coaching
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Seamlessly combine your calling services with the innovative capabilities of HubSpot's Smart CRM.
Get a comprehensive view of your sales performance with just one click
Are you confident that your team is on the right path to achieve their targets? It can be challenging to determine if you're making progress towards your sales goals when you're working with fragmented systems.
However, with HubSpot's sales reporting software, you have access to a variety of free, pre-built sales reports that make it easy to get started with sales reporting.
Utilise these out-of-the-box reports to track deal forecasts, prospecting efforts, and overall sales activities.
Coaching based on best practices
With reps out on the road or working from home it can be hard to understand why some reps hit their targets and others don’t.
Knowing what works and what doesn’t is crucial to ensure your reps keep hitting their numbers.
With HubSpot’s sales analytics tool, and conversation intelligence you get immediate access to the performance insights of your team so you quickly learn from top performers what success looks like and then coach reps who need an extra push to get on track.
Reporting
Sales managers face the challenge of making strategic decisions without easy access to data. It can be frustrating to search through spreadsheets or rely on others for analysis.
However, with HubSpot's sales reporting software, you have instant insights at your fingertips.
Create visually appealing and customisable reports that provide deep sales analytics. Stay updated in real-time on your pipeline, team performance, deal status changes, prospecting efforts, conversions, and more.
No more searching for data, just valuable insights right when you need them.
When you first log into HubSpot you’ll see a dashboard, you can select which dashboard you want to see, including a Sales dashboard.
You can put up to 10 report modules per dashboard, for a quick overall glance on how your sales teams are performing.
Use the sales report collections to track your sales team's performance and gain insights into your sales pipeline's current health.
Customise pre-built reports that provide a comprehensive overview into your team's progress and expected sales outcomes.
Once you've customised a report, you can save the report or add it to a dashboard. For a detailed view of Sales Hub reporting visit Create sales reports with report collections
A few of the sales reports Sales Leaders like to use include:
- Activity feed
- Sales performance
- Deal stage revenue
- Team activity
- Call reports
- Likelihood to close
- Average days to close
- Contact Management: Contact Lists & Views
- Email and Calling from Contact Records
- Sales Pipelines and Deals
- Conversational Bots & Live Chat
- Team Inbox
- Meeting Scheduler
The deal pipeline is another key feature of HubSpot Sales Hub where you can keep track of deals and predict future revenue based on how likely they are to close.
You can create one or many customised pipelines for a different product or service offerings should you need to. You also have access to some simple automation in the deal stages to trigger tasks and notifications as a deal works its way through your sales pipeline.
Contact Management: Contact Lists & Views
One of the main features of Sales Hub and no doubt where sales will be spending a lot of time is of course the CRM. View all your contacts here and use filters to review the contacts that need attention.
Contact lists - sales team members can use lists created by admins but also create their own lists according to chosen criteria, eg leads only assigned to them at the proposal stage of a deal.
Contact Records
The contact record is where you will see everything relating to an individual contact or company. On the left you can customise what is a priority for your or your team such as lead status stage, products and or services they are interested in and really just about any contact property you would like.
In the middle section you can the see the activity timeline which shows all sales and marketing activity you or your company has had with a prospect.
Company Records
Just as you can see the interactions and add notes to a contact record, you can do the same with a company record. At the company record, you also associate any number of individual contacts.
This makes it easy to jump to and from the contact to company record and all your HubSpot users are aware of the other contacts at a company your team members may be also talking to.
A popular feature which gives you the ability to share a link with prospects that lets them see when you’re free and book meetings with you.
Of course there are many other features available to Sales Professional and Enterprise users such as Sales Quotes and 1:1 Direct Videos but starting with the entry level HubSpot Sales Hub gives your sales team insights into the power of HubSpot.
HubSpot Sales Hub gives you access to conversational bots and live chat. The goal here is to use the bot to qualify leads before they talk to your sales reps. You can also record data, book meetings and send prospects to specific salespeople based on rules such as product type, location etc.
Live chat was designed to get sales reps in 1-to-1 chat with visitors as they browse your site and give them the information they need about your business in real time.
Communicating with your contacts directly out of HubSpot is really easy with Sales Hub. You can call prospects through VOIP directly from inside your HubSpot account.
You can schedule one-on-one sales emails so the contact receives the email at a specified time.
You can also track one-off emails to see when the prospect opens and clicks them also, get real-time notifications when they open the email.
Also, you can utilise HubSpot email templates, which you can pre-load in the templates builder then use those templates in your emails, adding personalisation to contextualise the email.
Why is Sales Pro and Sales Enterprise so popular?
Sales teams want to use HubSpot because HubSpot is Crafted for Customer Experience
HubSpot Sales Hub offers a better solution that’s crafted, not cobbled. Building a customer platform in-house so users can benefit from software that’s cohesive, customisable, connected, and easy to adopt at a lower total cost of ownership than cobbled-together solutions.
With a single source of truth, your teams can form deeper relationships with customers throughout their journey. And when the customer is at the centre of every business decision, company-wide alignment is a whole lot easier.
- When a CRM is easy to use companies are 2 x as likely to see high company growth.
- Companies who consider their CRM customisable are 131% as likely to see strong customer satisfaction.
- Companies who have all their CRM tools on one platform see 2.7 x higher return on investment from their tech stack.
For the third year in a row, HubSpot has been named a leader in the 2023 Gartner Magic Quadrant for B2B Marketing Automation Platforms with HubSpot's Marketing Hub.
Extending your use of HubSpot to Sales Hub makes sense especially as HubSpot updated Sales Hub in September 2023 with new features including advanced lead management and intelligent deal forecasting features.
It's not surprising Sales Hub is the number two HubSpot product in terms of revenue.
What are HubSpot users saying ?
I've used Salesforce for 15 years of my professional selling career, and I've used HubSpot now for a year and a half. I don't know that I would ever go back.
BEAU BROOKS
VP of Worldwide Sales | Teamwork.com
As Teamwork.com expanded from 30 to 300 employees, the company quickly outgrew its previous CRM solution. Teamwork.com switched to HubSpot for better reporting and increased visibility into the sales pipeline. Only 1.5 years after the switch, win rate has increased 11% and average selling price has gone up 18%
Teamwork.com Sales Hub
Already have sales tools?
How do they compare with Sales Hub?
Sales Hub is built on HubSpot’s powerful customer platform, it has tools like AI Content Assistant, AI Forecasting, Playbooks, Prospecting Workspace, Email Templates, Email Sequences and Email Tracking, Calling, Unified Reporting, Lead Scoring and Lead Routing to help increase alignment and encourage collaboration between Sales and Marketing teams. No connectors or data sync required!
Note, options like Salesloft don't come with a CRM, so there will be additional costs with these solutions.
If you're using Salesforce for Sales and HubSpot Marketing Hub it's smart to consider using HubSpot Sales Hub for sales enablement instead of Outreach or Salesloft because HubSpot provides a uniquely easy to use, yet feature rich platform that enables sales teams to maximise results and reach their goals faster.
💛 Sales folk love how easy it is to track their leads engaging with sales and marketing content and with the website, they love meaningful automations - like getting alerted when one of their leads visits a specific page on the website.
💛 Managers love having data about marketing and sales interactions all in one spot.
HubSpot’s integration with other systems can hugely benefit productivity for sales teams. Just think about incorporating DocuSign into workflows or automatically adding Zoom links to your meeting bookings – that’s all very easy with Sales Hub. No more jumping from tab to tab you can manage all this in one place 💛
With HubSpot integrations you won’t need any technical staff for the set up, so it couldn’t be easier! And, if you're already using marketing, there's no additional integration work to use Sales Hub too.
Reasons to use HubSpot Sales Hub with Salesforce
While HubSpot consistently ranks as a top CRM, Sales and Marketing Automation tool, and more, Salesforce is also often the existing CRM when companies implement marketing automation. And marketers often integrate HubSpot and Salesforce rather than switch CRMs.
Companies that are used to using Salesforce usually limit their sales team to Salesforce sales enablement tools. In reality these tools are lacking in features and they are costly.
Once HubSpot's Marketing Hub starts to improve marketing performance, sales teams often checkout HubSpot for themselves. And for good reason.
Thinking of switching from Salesforce to HubSpot?
Maybe you've been wondering why so many businesses opt to switch from Salesforce to HubSpot or select HubSpot over Salesforce initially ?
The allure of a CRM platform like Salesforce may seem seamless and fully integrated. However, upon delving into the tools, exploring beneath the surface, and putting them to the test, you'll uncover a patchwork of acquisitions.
Diverse tools, distinct frameworks, varying code, and different purposes have been amalgamated in an attempt to harmonise under a single brand name. This results in a system that has a poor user experience and one your team will struggle to use consistently without regular prompting and coaching.
It's worth noting HubSpot will probably be cheaper
Switching to HubSpot can lead to cost savings, mainly because Salesforce charges per user and requires additional purchases for essential features. With HubSpot, you get all the necessary features in one package at a lower price.
Additionally, free seats are available for team members who require visibility into specific functions without full access. Further, the cost of Salesforce technical resources required for regular maintenance is often unknown at the time of purchase.
Consequently customisation becomes almost non-existent due to the high cost of resources and the time required to plan and execute the changes. Again this leads to a poor user experience and lower customer satisfaction rates.
Here’s a summary of the sales enablement features available in HubSpot Sales Hub that are NOT available in Salesforce
Personalised sequence communications at scale
The HubSpot sequences tool lets you build sequenced email templates in HubSpot. Sequences can include automated emails, tasks to send emails, call reminders, general task creation, and even LinkedIn tasks when integrated with LinkedIn Sales Navigator.
Once sequences are created in HubSpot, the sales team can easily enrol contacts in several ways.
- Enrol contacts using the Gmail, Outlook, or Outlook 365 plugin
- Enrol contacts from the contact record in HubSpot
- Automatically enrol contacts via the HubSpot workflow tool
Schedule meetings with HubSpot meetings links
Skip the back and forth of scheduling meetings with the HubSpot Meetings tool. Sales teams can create multiple meeting links to use for outbound outreach, proposal review calls, and events.
You can pick specific properties for the contact to fill out as they book the meeting and put control back in your customer's hands by giving them access to your calendar.
Access in-line edit capabilities without "Modify All" permissions
Salesforce requires a System Administrator Profile or Modify All Data permissions for a user to use in-line editing. This is hugely inconvenient for sales teams looking to bulk-update records.
Sales Hub enables in-line editing without requiring Admin access.
See how contacts are engaging with proposals
Once a document is sent in Salesforce, sales teams don't have visibility into when and how long contacts review them. HubSpot document management gives sales users insights into when their proposals were opened and how long the contact spent on each section.
This is wonderful for proposal optimisation and helps your sales team anticipate questions the prospect may have so they can answer them proactively.
Track and record calls without another integration
Yes, there are many integrations with Salesforce to track and record calls but HubSpot Sales Hub has native functionality. This is an easy way to make, record, and report on calls without having to leave HubSpot.
Easily configure and leverage lead scoring
Salesforce does not have native lead-scoring functionality. HubSpot enables sales teams to easily score and triage leads using the HubSpot Score property and workflow automation.
View property history for all HubSpot properties
To see historical changes on fields in Salesforce, a System Administrator needs to enable history tracking for each field the team would like to monitor.
The number of fields per object that can be tracked is limited in Salesforce. In Sales Hub, you can easily see the history of each property, including when changes were made, the previous and current values for the field, and who made the changes.
While Salesforce offers limitless customisation, a technical Salesforce user must configure advanced automation using Process Builder or Flows. For organisations that lack the technical teams needed to build and maintain Salesforce automation, HubSpot Sales Hub presents the perfect opportunity to remove friction from your sales process.
After an hour or two of exploration and training in HubSpot Academy, non-technical sales and marketing users can quickly build workflow automation to score, triage, and respond to new website leads in a timely, personalised manner.
Which option would you prefer?
Customers who use HubSpot's sales software see a 78% increase in deal close rate after 6 months
Source: HubSpot.com
- Sales Hub Starter V Professional
- Sales Hub Pricing
Now, let's take a look at these impressive functionalities comparing Starter and Professional versions in the table below;
NB: This icon denotes only users with a Sales Seat have access to these features
Feature
|
Sales Hub Starter
Starts at £14/mo/seat |
Sales Hub Pro
Starts at £77/mo/seat |
HubSpot mobile app | ||
Product Library | Up to 15 million products | |
List segmentation | 50 active lists 1,000 static lists Additional limits |
1,200 active lists 1,200 static lists |
Canned snippets | Up to 5,000 snippets | Up to 5,000 snippets |
Email tracking & notifications | Unlimited email open and click notifications. Custom tracking domains. | Unlimited email open and click notifications. Custom tracking domains |
Product library | Up to 1 million products | Up to 15 million products |
App Marketplace integrations | Compatible apps | |
Documents | Up to 5,000 documents per account Remove HubSpot branding |
Up to 5,000 documents per account Remove HubSpot branding |
Email scheduling | ||
Team email | ||
Reporting Dashboard | 10 dashboards, 10 reports per dashboard | 25 dashboards, 30 reports per dashboard |
Gmail, Outlook, and Microsoft Exchange integrations | ||
Contact management | ||
Prospects | ||
Custom support form fields | ||
Stripe payment processing | Available to customers with an integrated Stripe account | |
Deal pipeline | 2 deal pipelines per account | Up to 15 deal pipelines per account |
Customisable quotes | Includes HubSpot payments (available to U.S. customers only) and optional Stripe payment processing. | Includes HubSpot payments (available to U.S. customers only) and optional Stripe payment processing. |
Payments |
Available to US based customers. Subject to underwriting approval. |
|
Slack integration | ||
User management | ||
Email templates | 5,000 templates | 5,000 templates |
Custom properties | 1,000 custom properties per object. | 1,000 custom properties per object. |
Meeting scheduling | 1,000 personal & team meetings links Remove HubSpot branding |
1,000 personal & team meetings links Remove HubSpot branding |
Shared inbox | Limited to 1 inbox | Up to 100 inboxes |
Facebook Messenger integration | Remove HubSpot branding | Includes advanced Messenger bot branching and advanced reporting |
Email reply tracking | ||
Marketing events object | ||
Calling SDK | ||
Conversational bots | Limited features | Additional features |
HubSpot provided phone numbers | Up to 3 phone numbers. Not supported in all countries | |
1-to-1 email | HubSpot branding removed | HubSpot branding removed |
Email health reporting | Limited features | Additional features |
Live chat | Remove HubSpot branding | Remove HubSpot branding |
Custom user permissions | ||
Contact website activity | ||
E-signature | 10 signatures per user per month. | 10 signatures per user per month. Purchase the E-signature Limit Increase for more volume. |
Simple automation | ||
1:1 technical support | Email and in-app chat support | Email, in-app chat, and phone support |
Permission sets | Permission templates only | Permission templates only |
Stripe payment processing | Available to U.S. customers with an integrated Stripe account. | Available to U.S. customers with an integrated Stripe account. |
Calling | 500 minutes | 3,000 minutes |
Sales content analytics | ||
Conversation routing | ||
Multiple currencies | Up to 5 currencies | Up to 30 currencies |
Goals | Limited features | Template goals |
Sales automation | Trigger tasks and email notifications when deals change stages. | Up to 300 fully customisable workflows, including quote based work-flowsx |
HubSpot-provided phone numbers | 1 phone number. Not supported in all countries. | Up to 3 phone numbers. Not supported in all countries. |
Deal tags | 10 deal tags per account. Tags apply to all pipelines. | 10 deal tags per account. Create rules for specific pipelines. |
Required fields | ||
epeating tasks and task queues | ||
Rep productivity performance | - | |
ABM tools and automation | - | |
1:1 video messaging | - | |
Standard CRM interface configuration | - | Configure & apply conditional logic to left side-bar, right sidebar, and board cards based on pipeline, team, & more. Up to 20 customisations per object type |
Duplicate management | - | |
Custom reporting | - | Up to 100 custom reports |
Presets | - | Up to 5 presets. |
Target accounts home | - | |
Account overview | - | |
Sequences | - | 5,000 sequences per account, & up to 500 email sends/user/day. LinkedIn actions require a Sales Navigator subscription. |
Forecasting | - | Default and custom forecasting and reporting |
Prospecting workspace | - | |
Playbooks | - | Create up to 5 playbooks, and capture notes in playbooks |
Deal and company scoring | - | 5 total deal and company scoring properties (shared across deals and companies), not additive across objects or hubs |
Logged-in visitor identification | - | |
Salesforce integration | - | 500 field mappings 10,000 Salesforce owners 1 account |
Standard contact scoring | - | 5 contact scoring properties, not additive across objects or products |
Coaching playlists | - | |
Task calendar sync | - | |
Calculated properties | - | 25 calculated properties |
Smart send times | - | |
Sales analytics | - | |
Association labels | - | Up to 50 labels for associations between each object pair . (50 labels for contacts and deals, 50 labels for companies and contacts etc) |
Custom views in shared inbox | - | 50 custom views per account |
Teams | - | Up to 10 teams |
Workflow extensions | - | |
Handoffs | - | |
Automatic lead rotation | - | |
Call transcription and coaching | - | Search, review, and comment on calls. 750 hours of transcription per account, per month. |
Sales Enterprise: For a full feature comparison with Sales Hub Enterprise, visit Hubspot.com.
* Cost does not include the required, one-time Professional Onboarding fee.
Introducing seats-based pricing for all subscription tiers
On March 5, 2024, HubSpot rolled out a seats-based pricing model to all Hubs and subscription tiers—Starter, Professional, and Enterprise. With this change, HubSpot removed seat minimums for Sales Hub and Service Hub and introduced the Core Seat and View-Only Seat.
- Core Seats will give edit access to purchased Hubs, grant access to HubSpot’s cross-platform AI products and features, and connect teams to HubSpot’s Smart CRM.
- View-Only Seats, which are free and unlimited for paid portals, will give visibility to those who don’t require edit access.
The updates to HubSpot’s subscription pricing model go into effect globally on March 5, 2024 for new customers. To learn more about HubSpot's updated pricing model for subscription tiers, visit the HubSpot pricing page.
SALES HUB STARTER V PROFESSIONAL
There are a number of options when you're ready to get started with HubSpot Sales Hub.
With the Free option users can access the HubSpot Smart CRM view reports, set up tools, and carry out other administrative tasks, but they do not have access to some tools.
Paid users have access to productivity tools like meetings, sequences, calling, quotes and other functionality that enables their every day work.
Paid users can choose between Starter, Professional and Enterprise. Let's focus our comparison on Starter and Professional for now.
HubSpot Sales Hub Starter is a good choice for those who are just starting their company and prefer not to immediately dive into the Professional version. However, as time goes on, you may find yourself wanting to upgrade because Sales Hub Starter lacks certain features, (reflected in its lower price.)
So, think of the Starter version as a transitional solution that provides you with the necessary basics.
But as your business naturally grows, you may come to realise the need for more automated tools that can accelerate your business's growth even further.
The Professional version is an obvious choice for larger companies transitioning from another CRM platform like Salesforce, although it comes at a higher price, it offers a range of powerful features that are simply not available in the Starter version.
ROI Calculator
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HubSpot Ranks #1 in Sales and Marketing in G2’s 2024 Best Software Awards.
5 Star Sales Hub Reviews
The simplicity to navigate between deals, companies and contacts and the ability to include plenty of details across each of those attributes is very simple and seamless, almost any experienced sales person can use it natively without even being trained.
I personally can't live without it during my working hours. I use it almost every day.
Review collected by and hosted on G2.com.
What problems is HubSpot Sales Hub solving and how is that benefiting you?
- Lead capturing and management.
- Daily task and follow up management.
- Revenue reporting and stats.
- Automation between departments (Marketing, Sales, Customer Success, Ticketing)
Review collected by and hosted on G2.com
Sales Hub FAQ
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Why Choose HubSpot Sales Hub?
Sales Hub gives you a single platform for the lead to cash process. No more swivel chair integration, HubSpot delivers the single of source of truth.
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What's included in HubSpot Sales Hub?
Playbooks, quotes, deal pipeline, templates, snippets, email and email tracking and calling all within your dedicated Prospecting Workspace. You can even create a video and send it in an email from within Sales Hub!
With ChatSpot you can research your prospects in HubSpot and monitor prospects' activity directly in your feed.
And let's not forget Deal Management, Reporting and Coaching! More information on what's included in Sales Hub here.
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Can I make prospecting calls in Sales Hub?
Calling prospects from inside HubSpot makes it easy to record and auto-log the conversation on the contact record for future reference.
Using your number or a HubSpot provided phone number, you can make outbound calls and receive incoming calls forwarded to your personal device using your existing mobile carrier. It couldn't be easier!
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Does Sales Hub Have AI features?
From AI Sales Forecasts, Predictive Deal Health Scores, Content Assistant, AI-assisted report creation and to the versatile ChatSpot HubSpot has you covered!
Sell better with Sales Hub
Sales Hub provides a user-friendly platform that adapts to the growth of your organisation. With its centralised system for both sales and marketing teams, you can effortlessly monitor customer engagements throughout their entire journey.
Uncover valuable insights about your prospects, streamline repetitive tasks, and accelerate your deal closures.
Grow better, sell better, HubSpot is..... simply better.
Hey, need a minute to catch your breath?
We know, it's a lot!
Why not take a moment to reflect on what you've discovered about HubSpot Sales Hub and grab a well-deserved coffee?
We'd love to join you, why not arrange a coffee with us and continue your Sales Hub journey with a chat and a flat white?
Click here to arrange a time to chat
And one last thing, just in case you need more data.....
Check out these numbers
HubSpot have a compelling story, encompassing a unified platform that includes AI-powered engagement hubs, a Smart CRM and a connected ecosystem that extends the customer platform with vast range of App Marketplace integrations, a community network, and educational content from HubSpot Academy, HubSpot makes it easy for you to say yes.
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