Software

HubSpot Service Hub

Exceptional Customer Experience powered by streamlined Customer Service Operations.

Service Hub streamlines Customer Service Operations. It seamlessly aligns sales and after-market processes into one platform, including marketing a robust, unified customer platform.

What does this mean for you?

The ability to provide an outstanding Customer Experience with effortlessly scalable customer service operations.

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A peek into Service Hub...

Features your CS team will love!

Help Desk & Ticketing

Dedicated Help Desk Workspace - Manage chat, email, form, calling, WhatsApp and Facebook Messenger channels in one place allowing for streamlined communications.

Customer Portal:

Ticket Tracking
Authentication
Branded Experience
Knowledge Base Integration
CRM Integration
Mobile-Responsive

Customer Success

Customer Success Workspace - Empower account managers and customer success managers to manage their customers and prioritise customer outreach based on insights from the smart CRM.

Why Service Hub?

Service Hub is here to help your service team make every customer experience a delightful one! With our tools, your team can chat and email with customers anytime, anywhere, guide them to solutions with a handy knowledge base and even grow your business by gathering valuable customer feedback!

Big Business Agency is ready to lend a hand in mapping out your entire customer journey, highlighting opportunities to surprise and delight your customers using HubSpot Service Hub. We'll help you with-

Service Hub Implementation
Service Hub Training
Service Hub Optimisation

Work With Us

Simon Hunter

CEO Hunter Apparel Solutions

"One month after implementing Automated Workflows with Big Business Agency, we are experiencing significant increases in our efficiency and simplification of our Customer Service Operations.

We’re managing to do much more, much faster and improve the service to our B2B customers.

If you need help simplifying complex Customer Service Operations, I recommend Big Business Agency.

Case Study

Discover how Hunter Apparel Solution solved their biggest challenges with Automated Customer Service Operations

Service Hub Customers are Happy Customers!

HubSpot Service Hub is here to make it easier for you to meet and exceed your customers' expectations!

With the tools in Service Hub, you'll be able to enhance your initiatives, discover valuable insights and transform your customers into some of your biggest advocates.

We're excited to help you get all set up with Service Hub! If you've got questions, we've got answers!