Software

HubSpot Service Hub

Improve customer retention with exceptional customer service.

Service Hub powered by AI, is a modern Help Desk solution that seamlessly links to marketing and sales data providing a robust, unified customer platform.

What does this mean for you?

Effortlessly scalable customer support and proactive customer retention that helps your business thrive!

Ask Us A Question

A peek into Service Hub...

Features your CS team will love!

Help Desk & Ticketing

Dedicated Help Desk Workspace - Manage chat, email, form, calling, WhatsApp and Facebook Messenger channels in one place allowing for streamlined communications.

Omni-channel Messaging

Seamless Omni-channel Support- Manage all your customer interactions across every channel (phone, email, chat, social media) in a single platform and simplify operations.

Customer Success

Customer Success Workspace - Empower account managers and customer success managers to manage their customers and prioritise customer outreach based on insights from the smart CRM.

Why Service Hub?

Service Hub is here to help your service team make every customer experience a delightful one! With our tools, your team can chat and email with customers anytime, anywhere, guide them to solutions with a handy knowledge base and even grow your business by gathering valuable customer feedback!

Big Business Agency is ready to lend a hand in mapping out your entire customer journey, highlighting opportunities to surprise and delight your customers using HubSpot Service Hub. We'll help you with-

Service Hub Implementation
Service Hub Training
Service Hub Optimisation

Work With Us

Simon Hunter

CEO Hunter Apparel Solutions

"One month after implementing Service Hub’s ticketing and Help Desk with Big Business Agency, we are experiencing significant increases in our efficiency and simplification of our CS operations."

We’re managing to do much more, much faster and improve the service to our B2B customers.

If you need help removing internal barriers, I recommend Big Business Agency.”

Service Hub Customers are Happy Customers!

HubSpot Service Hub is here to make it easier for you to meet and exceed your customers' expectations!

With the tools in Service Hub, you'll be able to enhance your initiatives, discover valuable insights and transform your customers into some of your biggest advocates.

We're excited to help you get all set up with Service Hub! If you've got questions, we've got answers!