Discover Hubspot Sales Hub

Everything you need to know about Sales Hub features

 

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Software

HubSpot Sales Hub

Take full advantage of automation and AI!

Simplify your processes enabled by a Single Sales Tool to drive all sales activities needed to Prospect, Sell and Close deals.

What does this mean for you?

No more switching between 3-4 different tools

A unified customer platform that brings all your tasks and activities together in one place

Accelerated sales cycles to close deals faster

Better pipeline visibility as your deals progress through the buyer's journey.....

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HubSpot Sales Hub
 

Quick peek at Sales Hub...

Finally a tool your salespeople will want to use!

Prospecting and Sales Engagement 

 Say goodbye to the frustration of switching between multiple tools and trying to piece together information from different systems. It can be a real headache! 

Instead, boost your team's speed and productivity with a customised prospecting workspace that provides them with all the necessary data and tools to qualify leads without any distractions.

Deal Management

With HubSpot Sales Hub pipeline management is easier than ever - Streamline and manage your complete sales cycle seamlessly.

Effortlessly pinpoint obstacles, monitor performance, and focus on the most profitable opportunities through the sales dashboard. Leverage this valuable data to personalise your approach and maximise your revenue potential.. 

Gain a comprehensive understanding of your entire sales pipeline and effortlessly delve into the specifics with your team.

 

Reporting

Sales managers, say goodbye to reporting by speadsheets!  

With HubSpot sales reporting software you have instant insights at your fingertips.

Create visually appealing and customisable reports that provide deep sales analytics. Stay updated in real-time on your pipeline, team performance, deal status changes, prospecting efforts, conversions, and more.

No more searching for data, just valuable insights right when you need them.
HubSpot_Sales_Hub (2)

Why Sales Hub?

 

As the B2B Buyer Journey continues to evolve, to keep pace you need a modern sales tool that will  help you understand buyer's preferences and behaviours and allow you to track their engagement enabling your salespeople to prioritise efforts on personalising their approach based in a prospects specific interests and activities.

That's where HubSpot Sales Hub steps in to help.

HubSpot Sales Hub allows businesses to manage and track leads and pipelines.

It helps sales teams to engage with clients in a more efficient and automated way with

  • email templates
  • lead nurture sequences
  • free calling
  • meeting scheduler 
  • a dedicated prospecting space
  • AI assistants built in
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HubSpot Sales Hub

Award winning Sales Software for salespeople that don't like sales software!

Removing internal barriers to growth

with Sales Hub

 

Catch up with all the latest on Sales Hub!

 
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Get to know Sales Hub

Elevate your sales process with HubSpot Sales Hub, powerful and easy-to-use sales software that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics and reporting for growing teams that understand the benefits of working in one system and having access to a single source of the truth.

Optimise your sales process with HubSpot sales software. Achieve total visibility with sales analytics and reporting.

Streamline your outreach with sales engagement tools, including calling and meeting scheduler and improve productivity with a dedicated prospecting workspace. 

Close more deals faster with configure-price-quote (CPQ) functionality.

HubSpot Sales Hub is built on the HubSpot Customer Platform, where you can bring your customer data, tools, and teams together in one central system of record.

You can connect the tools you use with Sales Hub with over 1400 apps in the HubSpot App Marketplace, APIs, and solutions partners.

Sales Hub is made for growing teams and offers four editions to help those looking to get started or who are growing rapidly. You can get started with Sales Hub Free!

Check out our blog: simplifying your sales tech stack

HubSpot Sales Hub Logo

Sales Hub is Different

Sales Hub was built from the ground up as part of HubSpot's customer platform, unlike a lot of software that’s been built through one or more acquisitions.

HubSpot is both deeply powerful and uniquely easy to use. Unfortunately, most CRMs and sales focussed software aren't at all user friendly. HubSpot is different.

HubSpot Sales Hub allows your company to start conversations, deepen relationships, manage your pipeline, and help sales teams close more deals.

HubSpot Sales Hub Starter, Sales Hub Professional, or Sales Hub Enterprise? HubSpot Sales Hub is the right choice for companies that plan to scale. You shouldn’t have to outgrow your CRM, HubSpot has got you covered every step of the way.

HubSpot Sales Hub Logo

Already have sales tools?

How do they compare with Sales Hub?

Sales Hub is built on HubSpot’s powerful customer platform, it has tools like AI Content Assistant, AI Forecasting, Playbooks, Prospecting Workspace, Email Templates, Email Sequences and Email Tracking,  Calling, Unified Reporting, Lead Scoring and Lead Routing to help increase alignment and encourage collaboration between Sales and Marketing teams. No connectors or data sync required!

Note, options like Salesloft don't come with a CRM, so there will be additional costs with these solutions.

If you're using Salesforce for Sales and HubSpot Marketing Hub it's smart to consider using HubSpot Sales Hub for sales enablement instead of Outreach or Salesloft because HubSpot provides a uniquely easy to use, yet feature rich platform that enables sales teams to maximise results and reach their goals faster.

- Sales folk love how easy it is to track their leads engaging with sales and marketing content and with the website, they love meaningful automations, like getting alerted when one of their leads visits a specific page on the website.

- Managers enjoy having data about marketing and sales interactions all in one spot.

- HubSpot’s integration with other systems can hugely benefit productivity for sales teams.

Just think about incorporating DocuSign into workflows or automatically adding Zoom links to your meeting bookings – that’s all very easy with Sales Hub. No more jumping from tab to tab you can manage all this in one place.

With HubSpot integrations you won’t need any technical staff for the set up, so it couldn’t be easier! And, if you're already using marketing, there's no additional integration work to use Sales Hub too.

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Get started with Sales Hub

We specialise in Sales Hub onboarding, implementation  and integration, and as HubSpot users ourselves, we can confidently say that Sales Hub lives up to all the hype!

If you need more B2B leads or help with your Sales Strategy, we can help with Sales Consulting Services to significantly impact sales outcomes, meet the team and have a chat about how we have helped Manufacturing, IT Services and Software companies develop and execute their GTM with HubSpot.

Quote to Cash Automation

 

 

Sales Hub Features

  • Contact Management: Contact Lists & Views
  • Email and Calling from Contact Records
  • Sales Pipelines and Deals   
  • Conversational Bots & Live Chat
  • Team Inbox   
  • Meeting Scheduler 

The deal pipeline is another key feature of HubSpot Sales Hub where you can keep track of deals and predict future revenue based on how likely they are to close.

You can create one or many customised pipelines for a different product or service offerings should you need to. You also have access to some simple automation in the deal stages to trigger tasks and notifications as a deal works its way through your sales pipeline.

Contact Management: Contact Lists & Views

One of the main features of Sales Hub and no doubt where sales will be spending a lot of time is of course the CRM. View all your contacts here and use filters to review the contacts that need attention.

Contact lists - sales team members can use lists created by admins but also create their own lists according to chosen criteria, eg leads only assigned to them at the proposal stage of a deal.

Contact Records

The contact record is where you will see everything relating to an individual contact or company. On the left you can customise what is a priority for your or your team such as lead status stage, products and or services they are interested in and really just about any contact property you would like.

In the middle section you can the see the activity timeline which shows all sales and marketing activity you or your company has had with a prospect.

Company Records  

Just as you can see the interactions and add notes to a contact record, you can do the same with a company record. At the company record, you also associate any number of individual contacts.

This makes it easy to jump to and from the contact to company record and all your HubSpot users are aware of the other contacts at a company your team members may be also talking to.
Design_Icon_Prize

HubSpot Ranks #1 in Sales and Marketing in G2’s 2024 Best Software Awards.

Sales Hub and Marketing Hub both ranked at the top of their categories, and are even better when used together!
 
HubSpot announced they recently received a number of top honours in G2’s annual Best Software Awards, including Sales Hub taking the #1 Sales Product and Marketing Hub the #1 Marketing and Digital Advertising Product. At a time when B2B customers are increasingly turning to reviews to inform their software decisions, these top rankings from G2 showcase the strength of HubSpot’s offerings across the front office. 
5 stars

5 Star Sales Hub Reviews

What do you like best about HubSpot Sales Hub?

The simplicity to navigate between deals, companies and contacts and the ability to include plenty of details across each of those attributes is very simple and seamless, almost any experienced sales person can use it natively without even being trained.

I personally can't live without it during my working hours. I use it almost every day.

Review collected by and hosted on G2.com.

 

5 star

What problems is HubSpot Sales Hub solving and how is that benefiting you?

  • Lead capturing and management.
  • Daily task and follow up management.
  • Revenue reporting and stats.
  • Automation between departments (Marketing, Sales, Customer Success, Ticketing)

Review collected by and hosted on G2.com

There is also the team email feature where you can connect a team-wide email address to your Conversations Inbox. Turn incoming emails into tickets or send them straight into your shared inbox.

A popular feature which gives you the ability to share a link with prospects that lets them see when you’re free and book meetings with you.

Of course there are many other features available to Sales Professional and Enterprise users such as Sales Quotes and 1:1 Direct Videos but starting with the entry level HubSpot Sales Hub gives your sales team insights into the power of HubSpot.

HubSpot Sales Hub gives you access to conversational bots and live chat. The goal here is to use the bot to qualify leads before they talk to your sales reps. You can also record data, book meetings and send prospects to specific salespeople based on rules such as product type, location etc.

Live chat was designed to get sales reps in 1-to-1 chat with visitors as they browse your site and give them the information they need about your business in real time.

 

 

Communicating with your contacts directly out of HubSpot is really easy with Sales Hub.  You can call prospects through VOIP directly from inside your HubSpot account.

Calls can be recorded and stored on the contacts record (check out our blog article on HubSpot calling).

You can schedule one-on-one sales emails so the contact receives the email at a specified time.

You can also track one-off emails to see when the prospect opens and clicks them also, get real-time notifications when they open the email.

Also, you can utilise HubSpot email templates, which you can pre-load in the templates builder then use those templates in your emails, adding personalisation to contextualise the email.

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Now, let's take a look at  these impressive functionalities comparing Starter and Professional versions in the table below;

NB: This icon denotes only users with a Sales Seat have access to these features 

 

 Feature
Sales Hub Starter
Starts at £14/mo/seat
Sales Hub Pro
Starts at £77/mo/seat
HubSpot mobile app
Product Library   Up to 15 million products
List segmentation 50 active lists
1,000 static lists
Additional limits		 1,200 active lists
1,200 static lists
Canned snippets Up to 5,000 snippets Up to 5,000 snippets
Email tracking & notifications Unlimited email open and click notifications. Custom tracking domains. Unlimited email open and click notifications. Custom tracking domains
Product library Up to 1 million products Up to 15 million products
App Marketplace integrations   Compatible apps
Documents Up to 5,000 documents per account
Remove HubSpot branding		 Up to 5,000 documents per account
Remove HubSpot branding
Email scheduling
Team email
Reporting Dashboard 10 dashboards, 10 reports per dashboard 25 dashboards, 30 reports per dashboard
Gmail, Outlook, and Microsoft Exchange integrations
Contact management
Prospects
Custom support form fields
Stripe payment processing   Available to customers with an integrated Stripe account
Deal pipeline 2 deal pipelines per account Up to 15 deal pipelines per account
Customisable quotes Includes HubSpot payments  (available to U.S. customers only) and optional Stripe payment processing. Includes HubSpot payments  (available to U.S. customers only) and optional Stripe payment processing.
Payments  

Available to US based customers. Subject to underwriting approval.
Slack integration
User management
Email templates 5,000 templates 5,000 templates
Custom properties 1,000 custom properties per object. 1,000 custom properties per object.
Meeting scheduling 1,000 personal & team meetings links
Remove HubSpot branding		 1,000 personal & team meetings links
Remove HubSpot branding
Shared inbox Limited to 1 inbox Up to 100 inboxes
Facebook Messenger integration Remove HubSpot branding Includes advanced Messenger bot branching and advanced reporting
Email reply tracking
Marketing events object
Calling SDK
Conversational bots Limited features Additional features
HubSpot provided phone numbers   Up to 3 phone numbers. Not supported in all countries
1-to-1 email HubSpot branding removed HubSpot branding removed
Email health reporting Limited features Additional features
Live chat Remove HubSpot branding Remove HubSpot branding
Custom user permissions
Contact website activity    
E-signature  10 signatures per user per month.  10 signatures per user per month. Purchase the E-signature Limit Increase for more volume.
 Simple automation    
 1:1 technical support Email and in-app chat support Email, in-app chat, and phone support
Permission sets Permission templates only Permission templates only
Stripe payment processing Available to U.S. customers with an integrated Stripe account. Available to U.S. customers with an integrated Stripe account.
  Calling  500 minutes  3,000 minutes
 Sales content analytics  
  Conversation routing    
 Multiple currencies  Up to 5 currencies  Up to 30 currencies
Goals Limited features Template goals
Sales automation Trigger tasks and email notifications when deals change stages. Up to 300 fully customisable workflows, including quote based work-flowsx
HubSpot-provided phone numbers 1 phone number. Not supported in all countries. Up to 3 phone numbers. Not supported in all countries.
Deal tags 10 deal tags per account. Tags apply to all pipelines. 10 deal tags per account. Create rules for specific pipelines.
Required fields
epeating tasks and task queues
Rep productivity performance -
ABM tools and automation -
1:1 video messaging -
Standard CRM interface configuration - Configure &  apply conditional logic to left side-bar, right sidebar, and board cards based on pipeline, team, & more. Up to 20 customisations per object type
Duplicate management -
Custom reporting - Up to 100 custom reports
Presets - Up to 5 presets.
Target accounts home -
  Account overview  -  
Sequences - 5,000 sequences per account, & up to 500 email sends/user/day. LinkedIn actions require a Sales Navigator subscription.
Forecasting - Default and custom forecasting and reporting
Prospecting workspace -  
Playbooks - Create up to 5 playbooks, and capture notes in playbooks
Deal and company scoring - 5 total deal and company scoring properties (shared across deals and companies), not additive across objects or hubs
Logged-in visitor identification -  
Salesforce integration  -   500 field mappings
10,000 Salesforce owners
1 account
 Standard contact scoring  -  5 contact scoring properties, not additive across objects or products
  Coaching playlists  -  
  Task calendar sync -  
 Calculated properties  - 25 calculated properties 
 Smart send times  -  
 Sales analytics  -  
 Association labels  -  Up to 50 labels for associations between each object pair . (50 labels for contacts and deals, 50 labels for companies and contacts etc)
 Custom views in shared inbox  -  50 custom views per account
Teams - Up to 10 teams
Workflow extensions -
Handoffs -
Automatic lead rotation -
Call transcription and coaching - Search, review, and comment on calls. 750 hours of transcription per account, per month.

 

Sales Enterprise: For a full feature comparison with Sales Hub Enterprise, visit Hubspot.com.  

* Cost does not include the required, one-time Professional Onboarding fee.

 

Introducing seats-based pricing for all subscription tiers

On March 5, 2024, HubSpot rolled out a seats-based pricing model to all Hubs and subscription tiers—Starter, Professional, and Enterprise. With this change, HubSpot removed seat minimums for Sales Hub and Service Hub and introduced the Core Seat and View-Only Seat.

  • Core Seats will give edit access to purchased Hubs, grant access to HubSpot’s cross-platform AI products and features, and connect teams to HubSpot’s Smart CRM. 
  • View-Only Seats, which are free and unlimited for paid portals, will give visibility to those who don’t require edit access.

The updates to HubSpot’s subscription pricing model go into effect globally on March 5, 2024 for new customers.  To learn more about HubSpot's updated pricing model for subscription tiers, visit the HubSpot  pricing page.

 

 

Sales Hub logo

 

 

SALES HUB STARTER V PROFESSIONAL

 

There are a number of options when you're ready to get started with HubSpot Sales Hub.

With the Free option users can access the HubSpot Smart CRM view reports, set up tools, and carry out other administrative tasks, but they do not have access to some tools.

Paid users have access to productivity tools like meetings, sequences, calling, quotes and other functionality that enables their every day work.

Paid users can choose between Starter, Professional and Enterprise. Let's focus our comparison on Starter and Professional for now.

HubSpot Sales Hub Starter is a good choice for those who are just starting their company and prefer not to immediately dive into the Professional version. However, as time goes on, you may find yourself wanting to upgrade because Sales Hub Starter lacks certain features, (reflected in its lower price.)

So, think of the Starter version as a transitional solution that provides you with the necessary basics.

But as your business naturally grows, you may come to realise the need for more automated tools that can accelerate your business's growth even further.

The Professional version is an obvious choice for larger companies transitioning from another CRM platform like Salesforce, although it comes at a higher price, it offers a range of powerful features that are simply not available in the Starter version.

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Calculate the return on investment you could experience with HubSpot products based on aggregated data from 177,000+ HubSpot customers globally.


 
 

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HubSpot has a compelling story, encompassing a unified platform that includes AI-powered engagement hubs, a Smart CRM and a connected ecosystem that extends the customer platform with vast range of App Marketplace integrations, a community network, and educational content from HubSpot Academy, HubSpot makes it easy for you to say yes.

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