Services

Proof of Value

Workflow automation streamlines customer service operations and aligns sales with after-market processes.

Implementing a Proof of Value Help Desk with workflow automation to improve customer service eliminates the risks of changing systems.

What does this mean for you?

An opportunity to measure the process improvements and deliver a world-class Help Desk to your Customer Services team. 

The POV is a fixed price and fixed scope conducted over 30 days.

 

POV customised for you...

Test out features your teams will love!

Help Desk & Ticketing

Dedicated Help Desk Workspace - Manage chat, email, form, calling, WhatsApp and Facebook Messenger channels in one place allowing for streamlined communications

Omni-channel Messaging

Seamless Omni-channel Support- Manage all your customer interactions across every channel (phone, email, chat, social media) in a single platform and simplify operations.

Customer Success

Customer Success Workspace - Empower account managers and customer success managers to manage their customers and prioritise customer outreach based on insights from the smart CRM.

POV

Why Proof of Value?

POV answers the 3 crucial questions you need answered before you make a buying decision.

  • Show me it's working

  • Tell me who else is using it 

  • What is the ROI?

Proof of Value is a structured, evidence-backed way to demonstrate a solution's real benefits by giving it a test run in your environment.

It emphasises return on investment, ease of use and the overall effect in the context of your business. POV allows you to present a solution and validate the investment with measurable outcomes.

 

Interested in running a Proof of value?

Have us run a well-managed Proof of Value (POV) to ease into your Customer Portal/Help Desk decision.

POV runs for 1 month 

Cost £2000.00 ex tax

 

Run_a_PoV

Quote-to-Cash Whiteboard explainer

 

 

What Our Service Hub Clients Say

 

Kick start your transformation with a POV 

We're excited to help you get all set up with your POV! If you've got questions, we've got answers! Reach out to find out more.