Helping Executives Remove Internal Barriers to Growth
We ARM businesses to compete in the age of AI.
B2B buyers continue to evolve.
You know your ideal customers are out there, but the methods required to reach and retain them are in a constant state of flux.
Our expertise is helping clients remove internal barriers across their people, processes and platforms to keep up with the pace of change and accelerate growth.
Trapped teams
Key-performance indicators are all well and good, but with the external environment continuing to change, they can end up with teams competing unnecessarily or being aligned to the wrong priorities.
We break down invisible walls, allowing your top talent to do what they do best.
Cluttered communications
Whether it's Outlook oblivion or spreadsheet hell, we all know that projects can easily go off track when communications aren't complete, clear and concise.
We ensure that all relevant team members have the information they need to do their jobs properly at their fingertips.
Siloed systems
Worse than team members not talking is having your key business data spread between tools, with different departments gatekeeping vital information which ultimately, impacts your customers' experience.
We align software stacks to ensure that data flows freely and gets to where it adds the most value to front line teams.
Our ARM framework.
Your internal barriers prevent you from engaging as effectively as possible with those who matter most to the growth of your business: your customers.
We ARM executives to break through those barriers, using a tried and tested 3-tier approach to address critical customer touch points.
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Acquire
You need to acquire new customers more efficiently through the use of digital technology and end sales and marketing arguments once and for all.
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Retain
You need automated solutions to allow contracted customers to self-service and your teams to spend their time on your highest value accounts.
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Maximise
You need a customer portal your rivals can only dream of and to use what you know about your existing customers to acquire new ones.
Services
No one partnership is the same, but our services include systems integration, project management, account-based marketing, sales and operational planning, service level agreement design and B2B e-commerce enablement.
Software
As your technology business partner, we'll always recommend and implement the most suitable software for your specific needs, be that CRM systems, B2B e-commerce solutions, or accounting and ERP integration middleware.
Built from big business.
Our management team and consultants have worked for some of the biggest businesses in the world, in sectors like tech, manufacturing and financial services.
We're complex scenario specialists and architect every partnership agreement around what will bring you the most value in the short, medium and long term.
Global partnerships.
We have consultants domiciled in the UK, Ireland, Australia and New Zealand to ensure we can maximise face time with your core teams.
We work with a variety of implementation partners depending on your region and requirements and fully vet each one to ensure they are best-in-class.
No problem too small, no partner too big.
We've solved niche issues for international corporations (saving them millions) and led digital transformation initiatives for the best mid-market companies (leading to record growth).
If you've any doubt we're the right fit for helping you break through your internal barriers, you need only ask for confidential references from our existing partners.