BBA Insights

Most Recent Articles

Sign Up Today

Customer Service

HubSpot Service Hub

6 min read

What is HubSpot's new Service Hub 2.0?

HubSpot Service Hub brings new AI and automation features to CS teams

Read More
customer experience

9 min read

Using Technology to deliver unforgettable customer experiences

Why Technology is the secret sauce in customer experience The role of technology in modern customer expectations Top Technologies revolutionising...

Read More
Support ticket analysis

8 min read

Using Support Ticket Analysis for Effective Upselling

Unlock the potential of customer service insights to boost your cross-sell and upsell sales strategy.

Read More
internal barriers to growth

13 min read

What are the top internal barriers to growth for most B2B companies?

All businesses experience growth plateaus. They reach a certain size and struggle to grow either their revenue or their margin or both, and it's...

Read More
Cross sell and upsell done right

6 min read

Cross-selling and upselling - how to get it right

What is Cross-selling and Upselling? What is the Difference between Cross-selling and Upselling? What are the Benefits of Cross-selling and...

Read More
Helpdesk_ticket_response_time_reduced

6 min read

Reducing Helpdesk Ticket Response Times with HubSpot Service Hub

Unlock the secrets to faster customer service responses with Service Hub's powerful automation tools.

Read More
customer support

8 min read

Elevating Customer Service - Unlocking Secrets to Top Quality Service

How B2B customers buy and what they expect from their suppliers continues to evolve. Self-service expectations, feedback on tickets and issues, the...

Read More

 

HubSpot ROI Calculator

 

Calculate the return on investment you could experience with HubSpot products based on aggregated data from 177,000+ HubSpot customers globally.